Effective Date: March 01, 2025

Welcome to Globill Medical Resources. Your privacy is important to us. This Privacy Policy explains how Globill Medical Resources collects, uses, protects, and manages your information when you visit our website or use our services.

1. Who We Are

Globill Medical Resources is a U.S.-based medical billing company providing Medical Billing Services, Revenue Cycle Management (RCM), Medical Coding, and Credentialing Services to healthcare providers, clinics, and hospitals.

We are committed to maintaining the confidentiality, integrity, and security of all personal and healthcare-related information in compliance with applicable U.S. laws, including HIPAA.

2. Information We Collect

We may collect personal information through:

• Website contact forms
• Email communications
• Phone calls and verbal consent
• SMS opt-ins
• Customer service interactions
• Surveys and feedback forms
• In-person office visits

Information collected may include:

• Name
• Email address
• Phone number
• Practice details
• Any information voluntarily submitted

We only collect information necessary to provide and improve our services.

3. How We Use Your Information

Your information may be used to:

• Respond to inquiries
• Provide billing and RCM services
• Send appointment reminders or service notifications
• Send operational updates
• Provide customer support
• Improve our website and services

We do not use your information for unauthorized marketing or promotional purposes.

4. SMS Communication Policy

By opting into our SMS service, you agree to receive recurring messages related to:

• Service updates
• Appointment reminders
• Billing notifications
• Operational communications

Important Notices:

• Message frequency may vary.
• Message and data rates may apply.
• Your mobile carrier may charge fees depending on your plan.

You can contact us at:
📧 info@globillmedicalresources.com
📞 +1 (302) 260-6496

5. Opt-Out Instructions

You may opt out at any time by:

• Replying STOP or CANCEL to any SMS
• Emailing us at info@globillmedicalresources.com

After opting out:

• You will receive a final confirmation message.
• Your number will be removed from our system within 24 hours.

You may text HELP at any time to receive our contact information.

6. Non-Sharing Clause

We respect your privacy.

• We do not sell, rent, or share your personal data with third parties for marketing purposes.
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
• Text messaging originator opt-in data and consent will not be shared with any third parties.

7. HIPAA Compliance

Globill Medical Resources strictly adheres to the Health Insurance Portability and Accountability Act (HIPAA).

• Patient Health Information (PHI) is shared only with authorized personnel.
• We maintain administrative, physical, and technical safeguards to protect sensitive healthcare data.

8. Data Security

We implement industry-standard security measures including:

• Secure servers
• Data encryption
• Access controls
• Restricted authorized personnel access

We retain information only as long as necessary to fulfill service requirements or comply with legal obligations.

9. Data Retention & Deletion

We retain your information:

• As long as you are subscribed to our SMS service
• As required for service delivery
• As required by applicable law

You may request deletion of your information at any time by contacting us.

10. Contact Information

If you have any questions regarding this Privacy Policy, please contact:

Globill Medical Resources
1201 N. Orange Street, Suite 762
Wilmington, New Castle County, DE 19801
📞 +1 (302) 260-6496
📧 info@globillmedicalresources.com